SERV-RITE
Service, Repairs & Maintenance
Servicing South Africa’s warehouses, distribution centres and logistics facilities since 1999.
Keep your loading bay equipment performing at its best with scheduled servicing from Dockleveller Supplies. Our experienced technicians provide maintenance tailored to your site, helping prevent breakdowns, extend equipment lifespan, and maintain OHS safety compliance. With national coverage and responsive support, we keep your operations running — day in and day out.
Available for urgent call-outs nationally — Durban, JHB & Cape Town.
Years of loading bay expertise
Sites serviced nationally
Key service regions — Durban, JHB & Cape Town
Contracts available for multi-site operators
Repairs
Fast, reliable fixes to keep your loading bay and moving equipment operational.
- On-site fault diagnosis and root cause analysis
- Emergency repair support — rapid response call-outs
- Replacement of damaged and worn components
- Electrical and hydraulic system repairs
- Restoring equipment to safe, compliant operating condition
- OEM and compatible parts supplied and fitted
Maintenance
Preventative servicing that protects your equipment — and your operation — long-term.
- Scheduled service plans — annual, bi-annual or quarterly
- Full safety and OHS compliance inspections
- Lubrication, adjustments, calibration and tune-ups
- Wear-and-tear assessment and early fault detection
- Extending the lifespan of your loading bay systems
- SLA contracts available for multi-site operations
Equipment We Service & Repair
We service and repair all products across the full Dockleveller Supplies range — from our own installations to third-party equipment.
Compliance & Safety Inspections
We carry out structured safety and OHS compliance inspections on all loading bay equipment — identifying wear, faults and potential hazards before they cause injuries, regulatory penalties or operational shutdowns. Documented inspection reports provided.
Repairs & Parts Replacement
We restore equipment to full working condition using OEM and high-quality compatible replacement parts, with professional on-site repair services. Fast turnaround minimises downtime impact on receiving, dispatch and production schedules.
Preventative Maintenance Plans
Scheduled servicing keeps your dock levellers, doors, lifts, ramps and safety systems performing reliably — avoiding costly unplanned breakdowns and helping you meet your OHS compliance requirements. SLA contracts available for multi-site operators.
Service Plans
Choose a service plan to suit your operation. All plans include a written service report. Pricing on application — contact us for a tailored quote.
Twice per year
- Full safety and performance inspection
- Lubrication and adjustments
- Wear assessment and fault report
- Minor adjustments included
- Written service report
Four times per year
- Everything in Bi-Annual Service
- Quarterly scheduled inspections
- Early detection of developing faults
- Priority scheduling for call-outs
- Discounted parts and labour rates
✓ SLA option available
Quarterly + on-call
- Everything in Quarterly Service
- Priority emergency response
- Dedicated account technician
- Multi-site coverage available
- Full SLA with response time guarantee
✓ Full SLA contract included
What Our Clients Say
“Their technician was on-site within hours and had our dock leveller fully operational before end of day. Zero disruption to our receiving schedule — exactly what you need from a service partner.”
— Logistics Manager, Retail Distribution Centre, Durban
“We’ve had Dockleveller Supplies on a maintenance contract for several years. The scheduled servicing has significantly reduced our unplanned downtime and the team always provides clear, documented reports for our compliance records.”
— Facilities Manager, FMCG Warehouse, Gauteng
🗺️ We Service Nationally
On-site service and maintenance technicians operating across South Africa’s major industrial and logistics hubs.
📍 Johannesburg & Gauteng
📍 Cape Town & Western Cape
📍 Other regions — enquire
Request a Service or Maintenance Quote
Fill in the form below and we’ll respond within 1 business day. All fields marked * are required.
Prefer to speak to someone?
RSA Line087 056 1223
International+27 (0) 31 700 6993
Emailenquiries@dockleveller.co.za
Head Office42 Monte Carlo Road, Pinetown, KwaZulu-Natal
Please include in your enquiry: Company name, site address, equipment type, number of units, and a brief description of the issue or service required.